Frequently Asked Questions

Yes, AuгroraEliteClub is completely free to join and free to play. There are no membership fees, no premium tiers, and no purchases of any kind. Every player starts with a welcome bonus of 5,000 Aurora Coins at no cost.

AuгroraEliteClub features games that are themed around traditional card and table games. Although no real money is involved, we believe it is the responsible approach to restrict access to adults (18+) only. This is in keeping with our Responsible Gaming policy and general best practices for social entertainment platforms.

No. Each player is permitted one account only. Creating multiple accounts to gain additional welcome coins or to circumvent any platform restrictions is a violation of our Terms of Service and may result in all associated accounts being suspended.

To delete your account, please contact us through the Contact Us page with the subject "Account Deletion Request." Include your registered username. We will process your request and remove your data within 30 days in accordance with our Privacy Policy.

No. Aurora Coins cannot be purchased with real money under any circumstances. This is a fundamental part of our platform design. AuгroraEliteClub is a free social entertainment platform, and we do not offer any form of in-app purchases or monetisation.

If your coin balance reaches zero, you will need to contact our support team who can review your account and assist with a coin reset for entertainment purposes. Remember, these coins have no real value — running out simply means it's time for a break!

Yes. All game outcomes use JavaScript's Math.random() function for card shuffling and wheel spin results. The outcomes are genuinely random and cannot be predicted or manipulated.

Yes, AuгroraEliteClub is fully responsive and designed to work on smartphones, tablets, and desktop computers. We recommend using the latest version of your preferred browser for the best experience.

No. AuгroraEliteClub is a social entertainment platform, not a gambling site. There is no real money involved at any point — no entry fees, no real winnings, and no monetary value to any in-game currency. However, we still advocate for responsible gaming habits regardless of whether real money is involved.

We encourage all players to be mindful of their gaming time. If you feel your gaming habits are becoming compulsive or interfering with daily life, we recommend reviewing our Responsible Gaming page and reaching out to one of the support organisations listed there, such as GamCare or GambleAware.

If you wish to take a break from the platform, you can simply stop playing at any time. If you'd like your account suspended or removed, contact us via the Contact Us page and we will action this promptly. Your well-being is our priority.